Couple loses $10K over mobile home renovation

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FREEBURG, IL (KTVI) – A Freeburg Illinois couple interviews four contractors for their mobile home renovation.  Unfortunately the one they picked took off before the job was done.

It doesn`t look like much now but the Cardona family saw lots of potential in a small  mobile home.   Cheryl Cardona says it was perfect.  'We wanted a mobile home for our daughter who`s pregnant and due in July.   So we bought this one cause it needed work and it was reasonable.'

In mid-May, the family hired a contractor from Marissa who agreed to renovate.  Cheryl says it was a big job.  'We needed to replace drywall, fix the two bathrooms, replace a shower stall, new flooring, hang new cabinets that we bought.    And so it was a total transformation, and new windows, six new windows for the house.'

The Cardonas agreed to pay Perfection Floors and More what the family considered a reasonable price according to Cheryl.  'The first deposit was $3,200. Then we gave $1,5000, then we gave him $5,528.    A total of $10,228.'

It was all paid in a little over a week.  And they paid with cash because Cheryl says that's what the contractor said he wanted.  'I figured he was a small company, and didn`t have the money to use, He told us that he was using fifteen hundred dollars on the company credit card.  And he needed us to pay that back. '

In a voice mail message the contractor's response was the Cardonas breached the contract because they had his trailer and tools removed putting him a week behind on another job. Still the Cardonas had none of the money or unused supplies returned to them. Cheryl says  'We`re not a wealthy family.  We`re just trying to take care of our own children and provide a decent place for them to live.   And we`ve been taken.'

The Cardona family hired another guy to finish the work.  They`ve spent another $8,000 on top of what they lost with the first guy.   Be sure you`ve done your homework before hiring a contractor.  That includes checking Circuit Court websites for past claims against the individual.  Check with the Better Business Bureau and the Attorney General`s Office for complaints.  It`s your money, don`t get caught in contractor fraud.

If you have consumer issues call us at Contact 2.  The toll-free number is 800-782-2222. Volunteers take calls Monday through Thursday between 11:00 am and 1:00 pm.

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6 comments

  • Billy Hill

    I know that many people in Missouri can’t spell “lose”, or know that “loose” rhymes with “goose”, but I wouldn’t expect to see that in the headlines.

    • Billy Hill

      OK, so it’s fixed. Don’t forget the change the “loose: to “lose” on the home page.

  • Bob

    Handing 10 grand in cash to a business didn’t raise any red flags? Seems like this business needs an IRS audit.

  • Michael Margulis

    maybe you shouldn’t have the guys tools and work truck towed? Also isnt the point of trailers that they are so cheap that when it gets old you just junk it and park another one in its spot?

  • Kimberly

    The same thing happened to my dad when he hired a local company to finish his garage he lost around $4,000 and he garage is still not anywhere near finished to what he wanted. We live about ten mins away from Marissa. I actually work in that town.

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