Audit Finds Private Information On Commerce Site
SPRINGFIELD, Ill. (AP) – The Illinois state auditor found significant personal information about consumers filing complaints with the Illinois Commerce Commission published on the agency’s website.
Auditor General William Holland reported Thursday that the public could search the ICC’s “e-Docket” complaint system and find names and addresses, Social Security numbers, driver’s license numbers and even credit history and medical data.
He says the disclosures appeared to violate state law.
The ICC responded that it began improvements last fall. Officials notified everyone they could find who had posted personal information. The website now prominently warns applicants against disclosing private information. And it makes it difficult to find unidentified personal information.
The e-Docket is the formal way consumers make complaints against utilities and industries the ICC regulates.