H&R Block SNAFU Angers Customers Over Delayed Refunds

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ST. LOUIS, MO (KTVI)-- Thousands of H&R Block customers are still waiting for their refunds, weeks after they filed electronically. The issue is a software glitch impacting people who claimed an educational tax credit on IRS Form 8863.

On its Facebook page, H&R Block acknowledges the problem and says it is working with the IRS on an expedited solution.

Watch our Contact 2 story at 5 p.m. on FOX 2 featuring a Eureka woman who has waited more than six weeks for her $5,000 refund.

H&R Block on Facebook: https://www.facebook.com/hrblock?fref=ts