GRANITE CITY, IL (KTVI)-- More than 2,400 Ameren Illinois customers in Granite City were without power for about three hours Monday.
It happened around 2:45 p.m.
Ameren officials have not revealed if the cause of the "malfunction" was heat related.
However, the result of it impacted dozens of people at the Sun Motel.
"It is extremely hot, "Brandy Oselend said. "We have kids here, so it must be unbearable for them."
Several motel guests demanded a refund, but the motel manager denied their requests.
The power outage also halted traffic on Illinois 3 and Chain of Rocks Road.
The stop lights were not working for about two hours.
The "malfunction" originated at the substation in Mitchell, Illinois.
"We were stuck here without any power for a very long time, and it is just too hot," Oselend said.