Update: Shoppers smash car window while mother tries to save kids

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KATY, TX - The story behind dramatic video of a child being saved from a hot car in Katy, Texas is becoming clearer.

People rushed to help Monday when they saw the child in the SUV. The mother is *not* facing charges in the case. She says she accidentally locked her keys and her kids in the car, and acted immediately to get them out.

Surveillance video appears to back up her story. What really horrified the mother, she says, is she called her insurance company and asked for a wrecker to come out and open the locks.

But, she was told it would take two hours -- that's why she went into action so quickly.

The kids, we're told, are fine.


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