‘Give STL Day’ website down during major donation drive
ST. LOUIS, MO (KTVI) – Talk about bad timing. A local non-profit hosting a 24 hour donation drive on Tuesday began having website difficulties around 10:00am. Due to the volume of people trying to give at the same time, the Give STL Day website crashed. It was working very slowly by mid-afternoon.
To bypass the website issues, a phone bank has been set up. You can call 314-969-8655.
St. Louis Gives posted this statement to their Facebook page:
Due to the high volume of generosity for giving days across the country, the national vendor, Kimbia, is experiencing some technical issues on all of the national Gives Day sites. Please know that our team is actively working with the national vendor, Kimbia, on a quick resolution and we apologize for any inconvenience.
We will be postponing all 20 in 20’s for today, until we have a confirmation from our national vendor that the site is indeed able to accept donations. Please know that we will do whatever we can to honor any donation that has come into the site prior to it going down, at approximately 10 AM this morning.
The Community Foundation is currently working on an alternative solution to get the day going again.
We will post updates to our social media channels as they are available and continue to be in touch via email. Thank you for your patience and generosity.
Learn more: https://www.facebook.com/stlouisgives/