Better Business Bureau- Common complaints about glasses, contact lenses

ST.LOUIS, MO- Selecting glasses and contact lenses has become even more complicated to understand. With the option for online purchases, consumers can buy products without ever scheduling an in-person visit, making it more complicated to make a selection.

Don O'Brien, from the Better Business Bureau, stopped by FOX 2 with advice about buying glasses and contact lenses, common complaints about online glasses and contacts retailers and tips to consider when purchasing online.

For more information visit