Map of St. Louis area childcare centers with substantiated complaints

Here is a list of all substantiated complaints at St. Louis area childcare centers over the last two years.

This is the result of state inspectors checking out complaints and determining if they were true. These reports should be used as just one part of your search for child care.

This is an issue we’ve investigated for more than six years now at Fox 2. After reviewing hundreds of these reports, we’ve learned problems can happen in any facility. That means it’s important to not only consider the conclusions reached by these investigators but also to consider how the centers responded.

In some of these cases, center directors called inspectors on their own facility (as is often required by law, depending on the incident). We also encourage you to talk to childcare directors directly. It’s been our experience that some childcare directors are open about talking about problems they’ve faced while others can become hostile. The way you communicate with a director can offer you a clue about what it will be like to navigate future stresses that are likely to occur in any child care setting.

You’ll note some providers have offered responses, which you can also click on in this database. If you are involved with one of these centers and wish for your response to be included, please email your response to chris.hayes@tvstl.com and we will add it immediately.

These reports are generated from inspections by the Missouri Department of Health and Senior Services. The state agency does more than just investigate complaints as it also conducts spot checks and follow-up visits. You should also consider looking at a facility’s complete inspection history by typing in the childcare name in the state’s inspection portal.

Text in orange = Interesting report

Text in green = Response from facility in “incident” column

Daycare

Date

Incident

ABC Infants, Inc.

5/29/2018

Caregiver punches child

ABC Infants, Inc.

5/17/2018

Roaches throughout the facility; Facility out of ratio

ABC Infants, Inc.

8/30/2017

Inappropriate discipline

Adventure Learning Center, Ltd.

4/21/2017

Humiliating discipline techniques

Agape’ Academy And Child Development Center

10/20/2016

Milk not provided with daily meal; Child attendance records were not maintained

Agape’ Academy And Child Development Center

1/9/2017

Inappropriate discipline

Agape’ Academy And Child Development Center

6/29/2018

Child left unattended during tornado warning

All My Children Learning Center 2 LLC

6/18/2018

Ant infestation

A To Z Preschool And Child Care Center, LLC

6/21/2018

Staff yells and screams at children.

Baby Steps Academy II LLC

5/29/2018

Failed to pick child up from bus stop

Baby Steps Academy II LLC

10/11/2017

Unpaid Electric Bill

Birth Academy LLC

8/31/2018

Lack of equipment for children; Lack of kitchen equipment; Lack of fire safety equipment

Bows ‘N Bullfrogs

12/19/2017

Inability to attend to special need of child

Bows ‘N Bullfrogs

05/30/2018

Failure to report injury of child to parent immediately

Bright Beginnings Learning Center

09/22/2017

Child left unattended

Bright Beginnings Learning Center

05/18/2018

Child left unattended

Bright Beginnings Learning Center

07/24/2018

Children left unsupervised

Brighter Day Care & Preschool, Inc.

7/5/2018

Dropped child off at wrong house

Brighter Day Care & Preschool, Inc.

9/22/2017

Failure to maintain smoke detectors

Brighter Day Care & Preschool, Inc.

5/30/2018

Caregiver slammed child onto cot

Brighter Day Care & Preschool, Inc.

6/30/2016

Failure to document incidents in which child would need special care

Brighter Day Care & Preschool, Inc.

3/30/2016

Improper seating led to fractured femur of child

Charlotte’s Web Early Childhood Center LLC

3/15/2018

Children left unattended; Infant found sleeping in bouncer

Chesterfield Children’s Center, LLC

4/10/2017

Child left unattended; Facility had mice, inappropriate discipline

Chesterfield Children’s Center, LLC

7/11/2017

Failure to notify parents of contagious diseases at the facility

Chesterfield Children’s Center, LLC

5/7/2018

Facility out of ratio

Chesterfield Children’s Center, LLC

4/4/2017

Facility out of ratio

Chesterfield Children’s Center, LLC

5/15/2017

Facility out of ratio

Chesterfield Children’s Center, LLC

2/24/2017

Facility out of ratio

Chesterfield Children’s Center, LLC

8/14/2017

Facility out of ratio

Chesterfield Children’s Center, LLC

9/26/2016

Facility out of ratio

Childhood Memories Daycare & Learning Center LLC

4/4/2018

Failure to pay electric bill

Children’s Edu-Care Center, Inc.

7/27/2017

Naptime used as punishment; Inappropriate discipline

Children’s Learning Adventure Childcare Centers

7/10/2018

Failure to have approved director; Missing files of children

Creative Kids Kampus L.L.C.

06/14/2017

Children playing on unfenced parking lot

De Mello, Charlene

5/11/2018

Failure to complete supervision safety plan; Children left unsupervised outside

Delmar Gardens of O’Fallon, LLC

2/14/2017

Infant fed wrong breast milk

Downtown Children’s Center

8/11/2016

Child sustained burns on feet when they should have been wearing shoes

Ech-Every Child’s Hope

6/5/2018

Children dropped and left unattended during fire drill

Ech-Every Child’s Hope

9/12/2016

Failure to report injury of child to parent immediately

EEI Compass Educational Partners, Inc.

7/17/2017

Caregiver hit child

Faith Academy Childhood Development Center

8/8/2016

Child punished for urinating on themselves

Faith Academy Childhood

Development Center

10/23/2017

Child left unattended outside

Faith Academy Childhood Development Center

1/30/2018

Facility out of ratio

Faith Academy Childhood Development Center

6/6/2017

Caregiver yells at child

Faith’s In Home Child Development Center

4/10/2018

Failure to record attendance of caregivers

Faith’s In Home Child Development Center

11/17/2016

Facility cared for more children than their license allowed; Facility not approved by Fire Marshall; 17 children in space only allowed to 10 children

Faith’s In Home Child Development Center 2 LLC

4/4/2018

Facility out of ratio; Failure to maintain caregiver attendance records

Ferguson-Florissant School District

2/7/2018

Failure to report injury of child to parent immediately

First Academy Child Care

6/15/2016

Toilet/hand washing facilities not in working order; Failure to maintain playground; Walls within facility not maintained

First Academy Child Care

10/6/2017

Child left unattended outside

For Kids Only Ltd

07/06/2018

Facility’s ceiling was down

Freereign Academic Enterprises, LLC DBA Wildwood Early Learning Center

7/24/2018

Children at facility with missing immunization records

Fun, 2, 3 Childcare – Arnold, Inc

04/27/2018

Failure to report injury of child to parent immediately

Fun, 2, 3 Childcare – Arnold, Inc

05/18/2018

Facility out of ratio.

Gingerbread House Daycare

03/31/2016

Staff member cursed at 4-month-old

Gingerbread House Daycare

04/18/2017

Facility did not have a stove

Gingerbread House Daycare

10/13/2017

Facility had ants

Gingerbread House Daycare

08/22/2018

Caregiver slapped child

Good Shepherd Infant And Toddler Center

10/16/2017

Child allergic to peanuts came into contact with peanuts at facility

Good Shepherd Infant And Toddler Center

1/24/2017

Facility overcapacity

Good Shepherd Infant And Toddler Center

5/30/2018

Failure to maintain accurate attendance records

Good Shepherd Infant And Toddler Center

5/10/2018

Facility had mice

Goodfellow Child Development LLC

8/9/2018

Failure to pay electric bill

Great Beginnings Daycare & Preschool, L.C.

7/19/2017

Infants sleeping in swing and bouncers

Great Beginnings Learning Center, L.C.

4/13/2018

Improper care of children in infant unit

Harris-Stowe State University

5/26/2016

Facility out ratio

Harris-Stowe State University

7/17/2017

Unapproved space used by children

Harris-Stowe State University

5/16/2017

Physical punishment imposed on children

Harris-Stowe State University

6/4/2018

Facility out of ratio

Hilltop Child Development Center

5/21/2018

Failure to report injury of child to parent immediately

Home Away From Home Child Care LLC

4/13/2017

Failure to have proper licensing for child care situation; Failure to have proper license when transporting children

Immanuel Lutheran Chapel Day Care Center

8/9/2017

Facility out of ratio; Children left unattended

Immanuel Lutheran Chapel Day Care Center

9/20/2016

Inappropriate punishment during naptime

Immanuel Lutheran Chapel Day Care Center

7/26/2017

Inappropriate punishments

Immanuel Lutheran Chapel Day Care Center

3/11/2016

Facility out of ratio

Immanuel Lutheran Chapel Day Care Center

8/29/2017

Inappropriate punishments

In Loving Arms Christian Academy LLC

10/31/2017

Failure to have proper child care licensing

Jefferson Franklin Community Action Corporation

09/26/2017

Caregiver slapped child.

Jellybean Island Learning Academy LLC

7/16/2018

Failure to report injury of child to parent immediately

Jump Start Learning Center II, Inc.

5/2/2018

Failure of facility director to be present a minimum of 40 hours per week

Jump Start Learning Center, Inc.

5/2/2018

Failure of facility director to be present a minimum of 40 hours per week

Jump Start Learning Center, Inc.

9/9/2016

Failure to pay electric bill

Jump Start Learning Center, Inc.

1/23/2018

Facility overcapacity

Jump Start Learning Center, Inc.

8/21/2017

Physical punishment

Just 4 Us Childcare, Inc.

9/19/2016

Bathrooms fail to meet standards of cleanliness

Just 4 Us Childcare, Inc.

1/3/2018

Failure to report child’s issues of significant behavioral concerns to parents

Just 4 Us Childcare, Inc.

9/20/2017

Caregiver yells at children

Just 4 Us Childcare, Inc.

8/10/2017

Caregiver slammed child onto cot

Just 4 Us Childcare, Inc.

1/4/2016

Medication administered improperly; Medication must be recorded promptly after administration

Kandi Land Academy LLC

8/1/2016

Caregiver took child from center without permission

Kandi Land Academy LLC

4/23/2018

Failure to report injury of child to parent immediately

Kandi Land Academy LLC

11/28/2016

Facility out of ratio

Kandi Land Academy LLC

7/17/2018

Facility had mice

Kandi Land Academy LLC

11/13/2017

Broken heater

Kare A Lot Child Development Center LLC

11/4/2016

Failure to pay utility bills

Kare A Lot Child Development Center LLC

8/25/2017

Facility out of ratio

Karen’s Kids Daycare

6/11/2018

Facility temperature higher than allowed

Kid’s Center of Learning LLC

4/24/2018

Children left unattended for nearly an hour

Kiddie Korral, Inc.

3/21/2018

Failure to perform background check on volunteer

Kiddie Korral, Inc.

3/21/2018

Caregivers sleeping while caring for the children

Kiddie Korral, Inc.

2/6/2018

Facility out of ratio

Kiddie Korral, Inc.

2/15/2018

Caregivers did not have background checks

Kiddie Korral, Inc.

2/6/2018

Facility out of ratio

Kiddie Korral, Inc.

2/7/2018

Facility out of ratio

Kiddie Korral, Inc.

2/28/2018

Punishment involving food

Kiddiversity Child Care And Developmental Center

3/9/2016

Failure to pay electric bill

Kiddiversity Child Care And Developmental Center

5/23/2017

Failure to pay electric bill

Kids Academy, Inc.

3/31/2016

Failure to report injury of child to parent immediately; Failure to obtain permission from parent before giving child non-prescription medication

Kids Academy, Inc.

9/19/2017

Facility out of ratio

Kids Academy, Inc.

12/12/2016

Inappropriate physical contact; Caregiver used profanity at child

Kids Kompany Child Care Services Inc.

7/30/2018

Failure to notify parents of contagious diseases at the facility

Kids R Kids – Wentzville

6/16/2017

Caregiver used inappropriate tone with children

Kids R Kids – Wentzville

6/7/2018

Caregiver yelled at children; Inappropriate physical contact with children

Kidz Academy LLC

4/30/2018

Caregiver dropped child on head

Kidz Academy LLC

3/23/2017

Caregiver yells at children

Kidz Academy LLC

6/1/2017

Failure to have approved director

Kim’s Kids of Missouri, Inc.

2/5/2018

Facility out of ratio

Kim’s Kids of Missouri, Inc.

1/12/2017

Failure to properly maintain facility temperature

Kim’s Kids of Missouri, Inc.

10/11/2016

Failure to pay electric bill

Kindercare Education LLC Chesterfield

7/18/2018

Child fed incorrect breast milk

Kindercare Education LLC Hampton

3/21/2016

Failure to report injury of child to parent immediately

Kindercare Education LLC Hampton

6/18/2018

Child fed incorrect breast milk

Kindercare Education LLC Hazelwood

9/14/2017

Inappropriate physical contact with child

Kindercare Education LLC Hazelwood

6/14/2018

Children left unattended

Kindercare Education LLC St. Peters

12/15/2017

Children left unattended

Kindercare Education LLC Telegraph

7/31/2017

Child left unattended in the heat

Kindercare Learning Centers LLC Ballwin

9/7/2018

Child fed incorrect breast milk

Kindercare Learning Centers LLC Creve Couer

5/25/2018

Bruising found on child

Kingdom House Day Care

4/20/2018

Child left sleeping unattended in van

Kingdom House Day Care

2/14/2018

Child’s diet plan not followed

Kingdom House Day Care

4/22/2016

Child left sleeping unattended in van

La Petite Academy, Inc.

10/18/2017

Children left unattended

La Petite Academy, Inc.

03/06/2018

Inappropriate physical contact with child.

Learning Under the Son Preschool And Child Care

03/25/2016

Caregiver involved in financial aspect of daycare.

Lemay Child And Family Center

7/19/2018

Children left unattended

Little Learners Academy, Inc.

7/17/2018

Failure to report injury of child to parent immediately

Little Learners Academy, Inc.

7/28/2016

Caregiver yelled at children

Little Precious Angels Childcare 2 LLC

7/26/2018

Caregiver physically injured child

Little Steps Preschool And Learning Center 3, LLC

9/18/2017

Failure to report injury of child to parent immediately; Facility out of ratio

Little Steps Preschool And Learning Center 3, LLC

5/16/2016

Failure to maintain information on provider

Little Sunshine’s Daycare & Learning Center LLC

7/17/2017

Staff members under the age of 18

Little Sunshine’s Daycare & Learning Center LLC

7/5/2017

Staff members under the age of 18

Little Sunshine’s Daycare & Learning Center LLC

6/12/2017

Staff members under the age of 18

Loving Hearts Child Care Center

7/30/2018

Facility out of ratio; Failure to maintain attendance records of caretakers

Loving Hearts Child Care Center

5/16/2017

Infants and preschoolers mixed together; Roaches in facility

Lullaby Inn

4/6/2018

Children under three not supervised while in bathroom

Magnolia Urban League Head Start / Early Head Start

9/20/2017

Child left unattended

Marilyn Jean Stubblefield

9/10/2018

Child released from facility with unapproved individual

Marilyn Jean Stubblefield

6/13/2017

Facility out of ratio

Marilyn Jean Stubblefield

8/13/2018

Staff members got into fight in front of children

Mary Margaret Day Care & Learning Center Union

5/5/2016

Children left unattended

Mary Margaret Daycare And Learning Center Union

5/11/2017

Unapproved space used by children; Child left unattended; Improper storage of medication

Mary Margaret Day Care & Learning Center Florissant

3/7/2018

Caretaker used profanity with children; Reckless driving with children in vehicle

Mercy Co-Worker Children’s Center

2/22/2018

Improper facility maintenance

Mercy Co-Worker Children’s Center

8/9/2017

Inappropriate physical contact with child

Mercy Co-Worker Children’s Center

11/13/2017

Unapproved space used by children; Facility out of ratio

Mess Pat’s Daycare

3/9/2018

Facility did not have hot water

Mess Pat’s Daycare

3/26/2018

Failure to perform routine fire drills

Mess Pat’s Daycare

10/11/2016

Failure to pay electric bill

Mini Scholars Preschool

10/20/2016

Inappropriate physical contact with child.

Mini Scholars Preschool

03/28/2017

Facility out of ratio

Mini Scholars Preschool

03/28/2017

Failure to report injury of child to parent immediately

Mini Scholars Preschool

06/02/2017

Inappropriate physical contact with child.

Mini Scholars Preschool

07/15/2016

Incompetent child supervision

Mini Scholars Preschool

07/24/2017

Failure to administer medication to child

Monsanto Child Development Center

4/9/2018

Inappropriate contact with child

Moore’s Daycare Academy

7/11/2017

Caretaker was not physically able to care for children

Moore’s Daycare Academy

7/6/2018

Failure to pay electric bill

Moore’s Daycare Academy

12/15/2017

Caretaker was not physically able to care for children

Mt. Chapel Learning Center

1/18/2018

Heating unit at facility did not work

New Day Child Care Center Inc.

2/21/2017

Space heaters used

Pamela Spann-Baker

11/1/2016

Failure to pay electricity bill

Pamela Spann-Baker

9/22/2015

Failure to pay electricity bill

Pamela Spann-Baker

8/3/2016

Failure to pay electricity bill

Pamela Spann-Baker

2/1/2017

Failure to pay electricity bill

Pee Wee Crew Daycare

10/19/2017

Unapproved caretaker cared for children

Pioneer Child Care Academy, Inc.

12/7/2017

Failure to properly restrain children with seatbelt in van

Pioneer Child Care Academy, Inc.

3/20/2018

Failure to properly restrain children with seatbelt in van

Pioneer Child Care Academy, Inc.

1/4/2018

Failure to maintain proper facility temperature

Playhouse of The Holy Family LLC

2/5/2018

Facility did not have working telephone number

Playtime Childcare Learning Center, Inc.

5/31/2018

Failure to follow parent’s written instructions for child; Diet plan for child was not on file

Prime Time, Inc.

10/31/2016

Caretaker under the influence of alcohol at facility

Prime Time, Inc.

5/16/2017

Failure of facility director to be present a minimum of 40 hours per week

Prime Time, Inc.

12/13/2016

Physical punishment

Prime Time, Inc.

10/1/2015

Facility out of ratio

Prime Time, Inc.

1/30/2018

No approved director at facility; Children left unattended

Prime Time, Inc.

8/23/2018

Failure to pay water bill

R&B Rising Star Development Center LLC

7/17/2018

Failure to report injury of child to parent immediately

Radiant Faith Academy

11/15/2017

Facility out of ratio

Rainbow Castle Child Development Center

6/6/2017

Failure to properly maintain equipment

Rainbow Castle Child Development Center

7/14/2016

Failure to property maintain facilities

Rosi Academy, Inc.

4/26/2018

Inappropriate physical contact with student

Sand Castle Academy LLC

9/25/2017

Failure to report injury of child to parent immediately; Unapproved space used by children; Facility out of ratio

Sand Castle Academy LLC

4/19/2017

Failure to have proper license when transporting children

Smart Kids Child Development Center, LLC

5/30/2018

Failure to pay electric bill

Spiegel, Lavina

8/24/2018

Child left unattended

Spirit & Truth Daycare & Preschool

2/2/2018

Children not wearing seatbelts due to broken restraints in van

Spirit & Truth Daycare & Preschool

7/31/2018

Unapproved space used by children

Spirit & Truth Daycare & Preschool

6/3/2016

Failure to maintain plumbing

St. Philip’s United Church of Christ

5/15/2017

Caretaker used profanity in front of children

Stepping Stones Academy

6/27/2018

Child given other child’s medication

Strawberry International Schools of Bridgeton

3/14/2016

Inappropriate physical contact with child

Strawberry International Schools of Bridgeton

8/8/2017

Physical punishment

Strawberry International Schools of Bridgeton

12/19/2016

Failure to accurately maintain attendance of children

Strawberry International Schools of Bridgeton

4/20/2018

Caretaker yelled at children

Strawberry International Schools of Bridgeton

9/22/2017

Failure to pay electric bill

Strawberry International Schools of Bridgeton

11/29/2017

Caretaker yelled at children; Caretaker used profanity at children

Strawberry International Schools of Bridgeton

6/11/2018

Failure to report injury of child to parent immediately

Strawberry International Schools of Bridgeton

1/26/2016

Failure to adequately compensate staff members

Strawberry International Schools of St John

3/14/2016

Child did not receive proper medication

Strawberry International Schools of St John

6/21/2018

Inappropriate punishment

Sunshine Preschool & Child Dev. Center

7/14/2017

Facility out of ratio

Teacher’s Loving Children Childcare Development Center, Inc.

3/8/2017

Children moved to unapproved facility

Teacher’s Loving Children Childcare Development Center, Inc.

9/16/2015

Failure to pay electric bill

Tendercare Learning Center #12

2/2/2016

Failure to report injury of child to parent immediately

Tendercare Learning Center #12

8/19/2016

Punishment involving food

Tendercare Learning Center #12

2/10/2017

Facility out of ratio; Failure to change child’s clothing when needed

Tendercare Learning Center #12

10/28/2016

Facility out of ratio

The Early Childhood Prep School

5/25/2017

Physical punishment; Failure to maintain facilities

The Early Childhood Prep School

10/19/2017

Child left unattended in bathroom

The Goddard School Rock Hill Road

4/3/2018

Children left unsupervised

The Goddard School St. Charles

8/8/2018

Child left unsupervised

The Goddard School St. Charles

10/27/2017

Failure to report injury of child to parent immediately

Thomas, Patricia

7/2/2018

Number of children cared for exceeded what facility’s license allowed

Thomas, Patricia

3/30/2016

Improper equipment used with younger children

Thomas, Patricia

5/2/2018

Number of children cared for exceeded what facility’s license allowed

Tots R Us Daycare, LLC

02/23/2018

Caregiver gave food to child that had been on the floor.

Vasaio Atelier

7/12/2018

Unapproved space used by children

Vasaio Atelier

10/27/2017

Failure to maintain facility equipment

Vasaio Atelier

6/6/2018

Failure to maintain cleanliness

Wild Poppy Atelier LLC

9/20/2017

Failure of facility director to be present a minimum of 40 hours per week

Wild Poppy Atelier LLC

6/6/2018

Failure of facility director to be present a minimum of 40 hours per week

Ymca-O’Fallon Branch-Elm Point Early Childhood Education Center

4/5/2017

Children left unsupervised

Ymca-O’Fallon Branch-Elm Point Early Childhood Education Center

3/17/2017

Physical punishment

Young Hearts Learning Center, LLC

09/11/2015

Failure to pay electric bill.

Young Hearts Learning Center, LLC

02/26/2016

Facility out of ratio.

Young Hearts Learning Center, LLC

12/01/2016

Facility is regularly dirty.

Young Hearts Learning Center, LLC

04/10/2017

Child was playing with plastic bag on head

Young Hearts Learning Center, LLC

05/22/2017

Children left unattended

Young Hearts Learning Center, LLC

02/27/2018

Drain in two-year-old room with sharp edges

Young Women’s Christian Association of Metropolitan St. Louis, Missouri

11/17/2017

Child left unattended