BBB sees huge jump in number of online shopping scams

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ST. LOUIS – Online shopping has become a huge industry. It is estimated that 75 percent of Americans shop online at least once a month and with the pandemic, the percentage of e-commerce has climbed to almost 22 percent of all retail sales in 2020.

Now one of the main services that is being provided is installment purchases, but those can be very costly as well.

Chris Thetford from the Better Business Bureau explained what kinds of problems consumers are running into.

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