Closed captioning inquiries should be directed to the following:
Phone: (314) 213-7491
Email: captioning.inquiry@tvstl.com
We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.
Written closed captioning complaints should be directed to the following:
Program Manager
KTVI-TV
2250 Ball Drive
Maryland Heights, MO 63146
Phone: (314) 213-7460
Email: captioning.complaint@tvstl.com
Before sending a formal written complaint, we recommend you first submit an inquiry. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.
