ST. LOUIS, MO (KTVI) – Patricia and William Whitmore enjoyed their trip to Fair St. Louis on Saturday night.
The pair used a $5 shuttle service to take them from the MetroLink Debalivere station to Forest Park. After all of the fanfare, music and fun; things suddenly went down hill and fast.
Patricia has severe arthritis and her husband has a rare bone condition making it hard for both of them to walk. She says there were multiple people with disabilities who used the service to get to the park but had no luck when it was time to leave.
“I tried to walk couldn’t make it I leaned over those barriers they put up. When the driver got us to the festivities I specifically asked him will you be available when they end. He said we will be here there will be a row of carts. There were no carts.” said Whitmore
FOX 2 reached officials with Fair St. Louis who say it was the first year for the private shuttle service adding that it was widely publicized that the service shut down at 9pm. They also released a statement saying in part:
“We are sorry for the inconvenience. Operators of the shuttle should’ve informed riders of the schedule. We are glad a police officer was able to help them get to their destination.”
We also spoke to Metro who says they had no service or dealings with the shuttles inside of the park.
The couple finally got help from a St. Louis City Police officer who took them to their stop. The two hour ordeal was over.
“Please when you organize something its just healthy people going to these functions to attend think of those who cant walk too far or any handicapped person.” she said