ST. LOUIS, Mo. – A tram was stuck in the north leg of the Gateway Arch for at least two hours Friday.

A representative from Gateway Arch National Park tells FOX 2 that more than a dozen visitors were trapped inside of a tram car for at least two hours. Fire crews were called in to help rescue those visitors, many who were in communication with Arch officials while they waited inside.

At least 20 people were on board when the tram got stuck. Due to a power outage, a few tram cars could not move for hours. However, there was electricity and lights inside the tram.

Many of those passengers say it was a nightmare.  The incident left many riders scared, but now relieved.

“As we were looking out the windows, we get back on the tram, and it just breaks down,” said passenger Alice Lebbing. “It was scary, but I’m glad we are out and on ground.”

“It was scary,” said passenger John Bradley. “I had three kids in there. Power went off, they were in panic, and we kept them calm, but it was pretty nerve-racking.”

St. Louis Fire Department personnel were called to the scene to assist with the situation. The tram was fixed around 2 p.m. The Bommarito Automotive Group SkyFOX Helicopter flew over the area earlier Friday afternoon. There are some emergency vehicles at the national park, but many tourists appeared to be unphased by the situation.