SAVANNAH, GA – Restaurant company Panera Bread is apologizing after an employee asked a little girl to remove her squeaky shoes because they were bothering a customer. The two-year-old’s mother says her daughter has a developmental disorder and needed the orthopedic shoes to walk.
Emma Duke’s family is grateful that they can finally put all of this behind them. They were Panera regulars until this all happenedbut they finally returned when franchise officials wanted to apologize.
Emma just learned to walk with the help of these orthopedic shoes. Her mother says Panera officials told her the employee that made the comment was new on the job. She says not only are they apologizing but they want to throw a fundraiser for Emma to help with her medical bills.
Panera released a statement saying- they do not tolerate discrimination of any kind.
As for the employee who made the comment, the company says all the employees at that Savannah location will receive updated and ongoing customer relations training.
By: Elizabeth Rawlins