Signing up for Obamacare frustrates millions

News
This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated.

ST. LOUIS, MO (KTVI)– Predictions of glitches on day one of the Affordable Care Act sign up proved true, and then some on Tuesday.

With over two million visitors to the site in just the first 90 minutes, the system was simply overwhelmed.

“I`ve been trying to log on all day and have not got through,” said health insurance salesman Tim Teicher, who has started his own website to answer questions and offer alternatives to Obamacare.

“You`d think that they would know that they have got the critics standing on their shoulder,” Teicher said. “They may have attempted to run some trials with it, but I don`t know how you replicate the masses.”

For many consumers, the trouble began on the security question page because there were often no questions appeared.

That`s what happened to Katie McAtee of Festus as she tried to sign up for coverage.

“I tried to get to the live help feature and basically got put on hold for two hours before being told it was unavailable,” McAtee said.

Ryan Barker, Vice-President for Health Policy at the Missouri Foundation for Health had the same problems as everyone else.

“They told us they tested it, maybe they didn`t expect the volume of what they are getting today,” Barker said. “With anything like this there are going to be some kinks at first.”

Part of the problem might be because there was so much emphasis on the start date by the media that some may have thought Tuesday was their only chance to sign up or that signing up early means consumers getcoverage sooner.

But it doesn’t.

“The good thing to keep in mind is that between now and December 15, if you enroll your insurance starts on January 1,” Barker said.

He also says the same thing that caused the trouble is also the good news about the program, because the theory is the more who sign up for coverage, the lower the rates will be.

Still, Barker would be happy to see things slow down.

“It`s been a crazy day.”

Navigating the health insurance exchanges

Friend me on Facebook:  facebook.com/PaulSchankmanTV
Follow me on Twitter: twitter.com/PaulSchankmantv
Email me:  Paul.Schankman@tvstl.com

FOX 2 Newsletters

Sign up for a newsletter from FOX 2 to get updates about news and weather. We offer daily headlines, breaking news, severe weather, and forecast emails.

About FOX 2 News

FOX 2 and KPLR 11 in St. Louis cover the news in Missouri and Illinois. There are over 68 hours of live news and local programming on-air each week. Our website and live video streams operate 24/7. Download our apps for alerts and follow us on social media for updates in your feed.

President Harry Truman said: “It is amazing what you can accomplish if you do not care who gets the credit.” That spirit is alive and well at Fox 2. Our teamwork is on display each and every day.

Our news slogan is: “Coverage You Can Count On.” We quite frankly are too busy to worry about who gets the credit. Our main concern is serving the viewer.

We go where the stories take us. Whether it be Washington, D.C when a Belleville man opened fire during a congressional baseball game practice or to Puerto Rico where local Ameren crews restored power after more than 5 months in the dark.

Coverage You Can Count On means “Waking up your Day” with our top-rated morning show. From 4:00 am-10:00 am we are leading the way with breaking news. But our early morning crew also knows how to have some fun! Our strong commitment to the communities we serve is highlighted with our Friday neighborhood shows.

Our investigative unit consists of three reporters. Elliott Davis focuses on government waste, Chris Hayes is our investigative reporter, and Mike Colombo is our consumer reporter. They work in unison with the news department by sharing resources and ideas.

We continue to cover breaking news aggressively and relied on our seasoned journalists to make a difference with the stories we covered. The shooting of Arnold Police Officer Ryan O’Connor is just one example of that. Jasmine Huda was the only reporter who had exclusive access to the O’Connor family during his amazing rehabilitation in Colorado.

Last, but certainly not least, FOX 2 and KPLR 11 are committed to covering local politics. We host debates among candidates and have the most extensive presidential election coverage. Our commitment to politics isn’t just during an election year. We produce two political shows that air every weekend.

Popular

Latest News

More News