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PORT RICHEY, FL – A 911 call was transferred to voicemail after four robbers broke into a Florida man’s home.  Two woman were injured during the break-in and the homeowner shot one of the robbers before police arrived at the scene.  The incident is exposing some cracks in Florida’s 911 call system.

FOX 13 reports that the men demanded prescription drugs and money after breaking into a Port Richey home.  One of the victims called 911 to report the crime in progress.  The dispatcher forwarded the call from the fire department to the police department.  That is when the call was transferred to voicemail.

Three minutes elapse between the first call to police and a second call.  During that time police say that the man took matters into his own hands and shot one of the robbers.  Two women in the home were hurt during the incident.  The man told a police dispatcher that they were also robbed.

Police tell FOX 13 that they have taken steps to make sure that this does not happen again.  It is not clear what those steps are.

Three of the four robbers have been caught.